Privacy Policy
Effective Date: March 11, 2026
This Privacy Policy explains how SapyFlow collects, uses, stores, and protects information when users access or use the SapyFlow platform. By using SapyFlow, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
SapyFlow may collect and store the following types of information.
School Information
- School name
- Contact details
- Administrative contact information
User Account Information
- Name
- Email address
- Login credentials
- Role within the institution (admin, teacher, etc.)
Student Information
Schools may upload and manage student-related information such as:
- student names
- class and academic records
- attendance records
- fee and payment records
- guardian or parent contact information
System Usage Data
We may automatically collect certain technical information including:
- IP address
- browser type
- device information
- usage logs
This information helps improve the performance and security of the platform.
2. How We Use Information
SapyFlow uses collected information to:
- operate and maintain the platform
- provide school management features
- process payments and subscriptions
- communicate important service updates
- provide customer support
- monitor and improve platform performance and security
3. Student Data Responsibility
Schools are responsible for ensuring they have the legal authority and necessary consent to upload and manage student information on the platform.
SapyFlow processes student data only on behalf of the school and does not use such data for independent purposes.
4. Data Storage and Security
SapyFlow implements reasonable technical and organizational measures to protect stored information.
Security measures may include:
- encrypted connections (HTTPS)
- secure authentication systems
- controlled database access
- infrastructure monitoring
While we take reasonable steps to protect data, no internet-based system can guarantee absolute security.
5. Data Sharing
SapyFlow does not sell, rent, or trade user data.
Information may be shared only when necessary with trusted service providers such as:
- cloud infrastructure providers
- payment processors
- technical support services
These providers are required to protect data and use it only for the purpose of providing services to SapyFlow.
Information may also be disclosed when required by applicable law or legal processes.
6. Data Retention
SapyFlow retains data for as long as necessary to provide services to the school.
If a school account is terminated:
- schools may request data export within a reasonable period
- data may be permanently deleted after the retention period expires
7. User Rights
Authorized users may request:
- correction of inaccurate information
- updates to account details
- deletion of certain personal information where applicable
Requests may be submitted through official SapyFlow support channels.
8. Third-Party Services
SapyFlow may rely on third-party services such as hosting infrastructure or payment providers.
These services operate under their own privacy policies, and SapyFlow is not responsible for the privacy practices of external services.
9. Changes to this Privacy Policy
SapyFlow may update this Privacy Policy from time to time.
Updated versions will be posted on the official SapyFlow website, and continued use of the platform constitutes acceptance of the updated policy.
10. Contact Information
If you have any questions regarding this Privacy Policy, you may contact SapyFlow through the official support channels listed on the website:
contact@sapyflow.com